Account Details

Customer Service

Warranty Work
Unfortunately, problems do arise even with the best of product lines. In order to offer you the fastest warranty service possible, our manufacturers have asked that they be in direct contact with you to get your problem resolved. If they do not handle your warranty claim in a timely manner and you have purchased the item directly through Vergona Outdoors LLC, please let us know. We will be happy to contact the manufacturer, on your behalf, to help get the problem resolved. Here is a partial list of our preferred manufacturers:
 

Abu Garcia www.abugarcia.com 800-228-4272
Ameristep www.ameristep.com 810-686-4035
Barnett www.barnettcrossbows.com 727-234-4999
Bushnell www.bushnell.com

800-423-3537

Carbon Express www.carbonexpressarrows.com 800-241-4833
Covert www.covertscoutingcameras.com 877-462-1799
Cuddeback www.cuddeback.com 920-347-3810
Day 6 Outdoors www.day6outdoors.com 706-256-2578
Excalibur www.excaliburcrossbow.com 800-463-1817
FoxPro www.gofoxpro.com 717-248-2507
Leupold www.leupold.com 800-538-7653
Moultrie www.moultriefeeders.com 800-653-3334
Nikon www.nikonsportoptics.com 800-645-6678
Rage www.ragebroadheads.com 888-779-0092
Reconyx www.reconyx.com 866-493-6064
Redfield www.redfield.com 877-798-9686
Robinson Outdoors www.robinsonoutdoors.com 800-397-1927
Stealth Cam www.stealthcam.net 877-269-8490
Steiner www.steiner-binoculars.com 888-228-7747
ThermaCELL www.mosquitorepellent.com 866-753-3837
Trijicon www.trijicon.com 800-338-0563
Truglo www.truglo.com 972-774-0300
Walkers Game Ear www.walkersgameear.com 877-269-8490
Wildgame Innovations www.wildgameinnovations.com 800-847-8269
Wildview www.wildviewcam.com 888-304-6125
Zeiss www.zeiss.com 800-441-3005


Returns

We want completely satisfied customers, and want you to shop with confidence with Vergona Outdoors LLC.
We will accept returns under the following conditions:

  • The item was purchased in the last 14 days.
  • The item must be in brand new condition in the complete original packaging.
  • All website returns are for a refund of the product cost only (not shipping) and are not for an exchange.
  • A copy of the original cash register receipt must accompany the return whether purchased through our physical store or website.
  • We charge a 20% of total price restocking fee to cover our costs, fees, etc.
  • If you need a repair or replacement, please contact the manufacturer.  Items are covered by the manufacturer's warranty as stated in the Warranty Work section above.
  • Please refer to individual product listings as some items have a specific return policy.

Non-Refundable items include, but are not limited to:

These items are non-refundable even when a valid receipt is present:

  • Firearms
  • Ammunition

Shipping

  • Your website purchase will be shipped within 1-2 business days.
  • We offer free shipping in the continental United States only.  For Alaska, Hawaii and Puerto Rico purchases, please contact us at sales@vergonaoutdoors.com for a shipping quote prior to making a purchase.
  • We do use USPS Priority Mail for many of our shipments, so please include your P.O. Box if you have one.