Account Details

Customer Service

Warranty Work
Unfortunately, problems do arise even with the best of product lines. In order to offer you the fastest warranty service possible, our manufacturers have asked that they be in direct contact with you to get your problem resolved. If they do not handle your warranty claim in a timely manner and you have purchased the item directly through Vergona Outdoors LLC, please let us know. We will be happy to contact the manufacturer, on your behalf, to help get the problem resolved. Here is a partial list of our preferred manufacturers:

Abu Garcia 800-228-4272
Ameristep 810-686-4035
Barnett 727-234-4999


Carbon Express 800-241-4833
Covert 877-462-1799
Cuddeback 920-347-3810
Day 6 Outdoors 706-256-2578
Excalibur 800-463-1817
FoxPro 717-248-2507
Leupold 800-538-7653
Moultrie 800-653-3334
Nikon 800-645-6678
Rage 888-779-0092
Reconyx 866-493-6064
Redfield 877-798-9686
Robinson Outdoors 800-397-1927
Stealth Cam 877-269-8490
Steiner 888-228-7747
ThermaCELL 866-753-3837
Trijicon 800-338-0563
Truglo 972-774-0300
Walkers Game Ear 877-269-8490
Wildgame Innovations 800-847-8269
Wildview 888-304-6125
Zeiss 800-441-3005


We want completely satisfied customers, and want you to shop with confidence with Vergona Outdoors LLC.
We will accept returns under the following conditions:

  • The item was purchased in the last 14 days.
  • The item must be in brand new condition in the complete original packaging.
  • All website returns are for a refund of the product cost only (not shipping) and are not for an exchange.
  • A copy of the original cash register receipt must accompany the return whether purchased through our physical store or website.
  • We charge a 20% of total price restocking fee to cover our costs, fees, etc.
  • If you need a repair or replacement, please contact the manufacturer.  Items are covered by the manufacturer's warranty as stated in the Warranty Work section above.
  • Please refer to individual product listings as some items have a specific return policy.

Non-Refundable items include, but are not limited to:

These items are non-refundable even when a valid receipt is present:

  • Firearms
  • Ammunition


  • Your website purchase will be shipped within 1-2 business days.
  • We offer free shipping in the continental United States only.  For Alaska, Hawaii and Puerto Rico purchases, please contact us at for a shipping quote prior to making a purchase.
  • We do use USPS Priority Mail for many of our shipments, so please include your P.O. Box if you have one.